ELM Group – Patient participation group

Patient Participation Group

Please take part in our latest survey – we are looking at how you might like technology to be used in the surgery environment. We will be in the surgery at varying times next week top help promote it.

Click here to print and hand a copy in at your local branch

Patient representation plays a crucial part in helping the practice identify what it can do better and what is important to patients. For the past few years the range and knowledge of health services available to patients has expanded dramatically and this has resulted in a greater demand for GP and nursing time both in person and over the telephone. This has led to many competing demands on our limited time and as a result makes it harder to provide a first class service.

The Patient Participation Group (PPG) has helped to identify some of the underlying problems as well as shape what we can do. Working together with the PPG we hope to improve local awareness about services, the appointment system and the functioning of the practice; as well as develop the skill mix at the practice, all of which we hope will bring benefits to our patients.

You asked us to keep you updated on the doctors currently working for the practice, especially the GP Registrars (doctors completing their vocational training) so we have all the details on the page titled Our Doctors in The Practice section of this website.

We are also helping to promote local services in particular support for carers. If you are a carer you can contact the Practice Carers Champions – Ellie Barrie & Becky Holford by ringing East Leake Health Centre or click here to email them marking the email for their attention and letting them know how you would prefer to be contacted.

Click here for the latest newsletter Spring 2019

Previous newsletters

Autumn 2018

Summer 2018                     Winter  2017                Autumn 2017

Other resources:

Virtual Group – new joiner form

Members Notice

NHS Summary Care Record

Online services leaflet

Patient Participation Group FAQs

PPG Terms of Reference

Practice Nurse Survey 2016

Patient Participation Report 2014/15

Feedback from the 2014 patient survey can be accessed by  clicking here