ELM Group – Run out of medication?

If you have made an unfortunate mistake and have run out of medication we will always try and help.

You will need to bring your repeat slip or a written request into the surgery as soon as possible. We will then try to process your request and ask that you return to the surgery to collect your medication or prescription between 18:00 and 18:30. We must stress that some medications need to be ordered, therefore it may not always be possible to have them available on the same day.

If the surgery is closed you will need to contact your usual pharmacy who may be able to offer an emergency supply or the out-of-hours service on 111.