ELM Group – Cancelling your appointment

If you can’t keep your appointment, please let us know as soon as possible, either by using our online services or by telephoning the practice so that we can make the appointment available to another patient. Wasting valuable appointments can severely affect the quality of care, speed of access and choice for other patients.

We cannot stress enough the importance of cancelling your appointment if you are unable to attend or no longer need it. Currently an average of 200 appointments are wasted each month because people do not turn up. This means that you may have had to wait longer for your appointment and your care has been delayed because of it.

Please click here to Book / Cancel your appointment online